Frequently Asked Questions

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Yes all are products are made with 100% Humain hair.

Yes you can color the hair with professional products. We recommend that you refer to your hairdresser for maximum results.

You can use the dryer with a brush and curling iron. For flat iron it is recommended to use a thermal protector at low temperature.

If you have natural curly hair we recommend letting the hair dry naturaly. Once dry, use a small curling iron to make some touch-ups.

Nous recommandons de laver les cheveux après six à sept utilisations. Lavez au lavabo avec des produits professionnels. Pour assurer une plus grande longévité nous recommandons de laisser sécher à l'air libre et de coiffer une fois sec.  

No it is not recommended to sleep with your extensions or hair piece.

No but you can to tie your hair up to avoid soaking your extensions in water. If the hair has been soaked in pool or in the sea water, wash the hair before it dries.

Yes, treatments are recommended every two to three months. Refer to your salon professional for maximum results.

 Yes you can use your products if they are professional products.

No you can't. This will damage the hair.

You can try our products in a salon near you or at our boutique. Refer to *Try It  section on on our website.

Our products are made to order according to your needs that will be determined during your trial. Allow about 5 to 7 business days to receive the product in the salon.

Yes, the consultation is free. However, each salon has its own policy for that service.  

Yes, online consultation is very popular. Send us one or two photos of your hair in a short message and we will recommend you the best product for you.